Cognos Visualization error

error:

The web request failed.

Details:

404 – Not Found
URL: http://cognosserver/ibmcognos/bi/common/palettes.json

Solution:

On your webserver pallettes.json needs to be copied from install location analytics\webcontent\bi\common  to the analytics\webcontent\bi\common folder

Key words for search:

Source:

404 – Not Found – palettes.json

cognos scheduled reports are stuck in wait state

in progress…

cognos notification test pass but email doesn’t come

Unable to send emails from Cognos Server but no errors appear in the cogserver.log file
https://www-01.ibm.com/support/docview.wss?uid=swg21339824

https://www.cognoise.com/index.php?topic=26364.0

https://it.toolbox.com/question/cnc-sds-0408-there-are-email-messages-waiting-to-be-sent-072011

CNC-SDS-0408 There are email messages waiting to be sent.

CNC-SDS-0410 The email message was not sent
https://www-01.ibm.com/support/docview.wss?uid=swg22012214

cognos analytics [Validate mail server properties.] [ ERROR ] The mail server cannot be reached.

Cognos Scheduled Jobs Randomly Stuck in ‘Waiting’ State
https://www-01.ibm.com/support/docview.wss?uid=swg21689979

Testing mail server connection: [ERROR] Mail server authentication failed
https://www-01.ibm.com/support/docview.wss?uid=swg21342280

cognos analytics RAVE visualization customize

ibm cognos rave visualization

Below links provide good information about rave visualization and customization.

Below articles provide good information about rave

https://www-01.ibm.com/support/docview.wss?uid=swg21973160

https://developer.ibm.com/recipes/tutorials/rave-charts-vs-external-charts-in-cognos/?mhq=rave&mhsrc=ibmsearch_d

https://community.watsonanalytics.com/wp-content/uploads/2016/06/HowtoaddextensiblevisualizationtoCognosActiveReports-AllVisualizations.pdf

cognos analytics heat map display numbers with total
https://www.ibm.com/developerworks/community/forums/html/topic?id=8205c888-235e-4922-b2a2-2b5964b61862&mhq=heatmap%20display%20values&mhsrc=ibmsearch_a

at following url you can find rave visualization customizer / sample visualzations and rave visualization customize –
https://www.ibm.com/developerworks/community/groups/service/html/communityview?communityUuid=9685c9a6-3133-4823-85e8-f5f81268267a#fullpageWidgetId=W561990aafebc_4d8b_9af8_7c03c0081265

https://www.ibm.com/communities/analytics/cognos-analytics-blog/cognos-business-intelligence-cognos-analytics-all-visualizations/

https://www.ibm.com/developerworks/community/groups/service/html/communityview?communityUuid=9685c9a6-3133-4823-85e8-f5f81268267a#fullpageWidgetId=Wc1aa99476ad4_4458_9a7d_4f3a60bc90f5

heatmap display values with totals:
https://www.ibm.com/developerworks/community/forums/html/topic?id=8205c888-235e-4922-b2a2-2b5964b61862&mhq=heatmap%20display%20values&mhsrc=ibmsearch_a

few useful links

https://www.cognoise.com/index.php?topic=22417.0

http://www-01.ibm.com/support/docview.wss?uid=swg21989490

https://www.ibm.com/support/knowledgecenter/en/SSEP7J_11.0.0/com.ibm.swg.ba.cognos.ug_cra.doc/t_asg_managing_visualizations.html

http://www-01.ibm.com/support/docview.wss?uid=swg21993750

https://www.ibm.com/communities/analytics/cognos-analytics-blog/cognos-business-intelligence-cognos-analytics-all-visualizations/

IBM Cognos analytics Product images don’t show in Event Studio

When trying to access Event studio , images/icons are missing. Errors show up when trying to accessing any icons.

Errors like below:

  • Object doesn’t support property or method ‘select Tab’ [getMessageFrame().selectTab(‘AgentTask-tasknumber’,’report’);]
  • ‘doAction’ is underfined[doAction(‘url’)]

 

Screenshot of Event Studio which is having missing images when accessed

event studio issue c11

Solution:

Mostly this issue is happening because of IIS configuration. To make sure this- open the dispatcher URL at server and check Event studio. Event studio should be working as  required. Now this tells us that there is some issue with IIS configuration.

Go through the event studio steps by following IIS configuration guide- Event studio section

https://www.ibm.com/support/knowledgecenter/en/SSEP7J_11.0.0/com.ibm.swg.ba.cognos.inst_cr_winux.doc/t_gateway_iis.html

Though you might have run the bat file given by IBM, It might still not do all of it correctly. Its better to double check.

When I had this issue. Event Studio  at URL Rewrite was missing 1 condition and Logical processing was set to “Match All”. I added that missing condition and changed Logical processing to “Match Any”

 

Following article talks about similar issue at UNIX server

https://www-01.ibm.com/support/docview.wss?uid=swg22010297

 

Cognos analytics temp folder files unable to delete

At cognos Server- UDA and TMP files are few files which get created when a report is been run. These files will be deleted automatically after the report run is finished.
We might be in a situation when this files go big and not getting deleted after the session. At that time you can delete them manually. But if you are not able to delete manually (assuming you are having admin rights) then you need to check at cognos connection if any reports are running at background. Make sure there are no reports running in background, if they are then notify user and kill them.
An other option is  to kill few services at task manager(not the cognos server related) and check whether the temp files are deleted or not.

 

topic:
cognos analytics uda files unable to delete
cognos analytics UDA Temp Files

resource:
http://www-01.ibm.com/support/docview.wss?uid=swg21358858
https://www.ibm.com/support/knowledgecenter/SSEP7J_11.0.0/com.ibm.swg.ba.cognos.tg_bitshoot.doc/c_cognos8runsoutoftempspace.html